About This Episode
In this episode, Hugh Gallagher meets with Roenen Ben-Ami, Co-Founder and Chief Risk Officer at Justt. Justt is transforming the world of chargeback management with its AI-powered solution that helps businesses recover lost revenue and streamline operational efficiency. Roenen shares how Justt’s unique approach simplifies the chargeback process by automatically generating case-specific responses, allowing businesses to efficiently resolve disputes while focusing on growth and innovation. We also discuss the future of payments and how automation is playing a crucial role in shaping the industry.
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Guest Bio
Roenen Ben-Ami is a payments and chargeback industry expert and entrepreneur. At Justt, he has been responsible for the product vision of the company since it was founded. In his previous role at Simplex (acquired by Nuvei), Roenen built the Chargeback and Merchant Risk teams that successfully recovered millions of dollars a year.
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Hugh is a Director in the Atlanta office and leads the North American Consulting Practice for EDC. He has 30+ years of experience in the payments, fintech, and financial services industries. Hugh advises C-suite and senior executive teams at a variety of banks and other financial institutions, leading private equity firms, non-bank financial services companies, and financial technology and other bank vendor organizations on strategic planning, pricing and profitability analysis, product management, innovation and new product development, applied analytics and customer segmentation, customer experience, and partnerships, mergers & acquisitions. Outside the payments and fintech industry Hugh is an avid golfer.
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