Pascal Burg (Director, EDC Paris) and Sophie Rassendirane (Manager, EDC Paris) moderated a webinar on C-Level KPIs for Payment, hosted by Mercatel (French merchant association) on June 9 2020.
Panellists included Stéphane Rousseaux (Business owner payment & fraud, Accor), Nicolas Engel (Director Managed Risk Solution, CyberSource), Claire Castier (Marketing Director France, CyberSource), Bertrand Pineau (Innovation & payments, Fevad) and Jean-Michel Chanavas (Executive Officer Mercatel)
Participants discussed how payment has become a strategic topic for C-levels and what are the KPIs used to monitor it, unveiling results of CyberSource and EDC’s latest white paper on the topic (in association with Fevad and Mercatel).
Click here to listen to the recording of the webinar (in French) and here to download the white-paper “C-Level KPIs for Payment” (available in French and soon in English).
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Edgar, Dunn & Company is an independent and global strategy consulting firm specialising in payments and digital financial services. The firm was founded on two fundamental principles of client service: provide deep expertise that enhances clients’ perspectives and deliver actionable advice that enables clients to create measurable, sustainable change in their organisations. Our team is composed of experienced professionals who take a highly pragmatic approach to client issues and deliver analysis that is solidly grounded by experience and know-how. We provide both strategic advice and the business services required to translate that advice into action. Our team is made up of consultants with varied nationalities. We have native speakers covering key markets around the world.
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