360° Payment Diagnostic ™

Using the 360° Payment Diagnostic

to increase revenues & reduce costs

Despite being a strategic priority for merchants across all industries, payment optimization remains challenging due to its cross-functional complexity and the fast-changing ecosystem. EDC’s proprietary 360° Payment Diagnostic methodology is designed to support organizations to conduct a comprehensive assessment of their payment strategy, processes and performance to identify relevant and concrete opportunities to reduce costs and drive revenue growth.

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Payment optimization is becoming a strategic priority for merchants to reduce costs and generate additional revenues, while securing competitive advantage

Defining a robust payment strategy requires a holistic view and collaboration across multiple teams due to the cross-functional nature of payments, impacting the nature of payments, and their impact on both front-end and back-end infrastructures.

To address this, we have created the 360° Payments Diagnostic: an end-to-end framework designed to assess a merchant's payment strategy and infrastructure, across both payment acceptance and issuing.

This methodology allows our team of experts to closely collaborate with the retailers’ internal stakeholders to review their payments ecosystem, including strategy, key performance indicators (KPIs), internal organization, technology infrastructure, payment partners, and ongoing initiatives.

The final objective of the 360° Payments Diagnostic is to identify clear and actionable opportunities that will support the retailer to reduce costs, protect existing revenues and drive through payment initiatives.

Market Reach

Payment Mix

Customer
Engagement

Bank Partner

Program Manager

Fintech Partner

Risk Management

Back office / Reconciliation

PSP/
Acquirer

Co-branding

Closed Loop

Loyalty / Gifting

Wallet

Open Banking

Issuance

Acceptance

360°
Payment
Diagnostic

The 360° Payment Diagnostic enables retailers to identify strengths and weaknesses in their payment strategy, processes and performance

Many retailers face challenges to define a holistic payment strategy that encompasses all sales channels, customer segments and markets. At the same time, keeping up with latest trends regarding customer expectations, digital innovations, regulatory changes in addition to new payment models and market entrants.

EDC’s knowledge and expertise, combined with a proven diagnostic methodology, support retailers to conduct an in-depth assessment of their current payments landscape. This approach provides clear visibility into performance, benchmarks against the latest payment trends, and establishes a solid foundation of their future payment strategy and roadmap.

We bring a vast experience advising retailers across several verticals, including travel, hospitality, apparel and fashion, media and entertainment, food and groceries, department stores to develop a future-proof payment strategy.