All Articles Tagged With "Digital payments"

Returns: How optimising the customer checkout journey can turn a financial void into a cash cow

In 2022 the EDC retail payments practice asked the question “Can retailers ban a customer who returns too much?” and in another article described the “5 best practices to improve the returns process that will increase sales”. Justine Morvan (Business Analyst, London) has returned (no pun intended) to the persistent challenge of merchant returns to see how optimising the customer checkout journey can help.

by Justine Morvan | Mar 01, 2024

13 mins read

Get Ready, Retailers: The Digital Markets Act Changes Everything - Here's What You Need to Know

Are gatekeepers the new “resistance to access” where online platforms act as powerful intermediaries controlling the entry to a sizable segment of consumers and businesses within the digital market? The term "gatekeeper" can have different meanings depending on the context. In this article, Mark Beresford (Director, London), has looked at the implications of the EU's Digital Markets Act (DMA) for in-store retailer contactless payments as this wide-sweeping legislation comes into force on 6th March 2024.

by Mark Beresford | Mar 01, 2024

7 mins read

Italy's Digital Divide: Cash versus Cards in a Land of Tradition

In Italy, the usage of payment cards has historically been lower than in other European countries, with cash continuing to be the preferred payment method among consumers, influenced by several cultural factors. However, payment card usage has increased- from 13% of the total consumer transaction volumes in 2019 to 26% in 2022. Elisabetta Nadal (Business Analyst, London) reviews the dynamic changes in payment acceptance trends in Italy within the broader context of the evolving payment landscape in Europe.

by Elisabetta Nadal | Feb 01, 2024

5 mins read

Clarion Events pulled it off again - The Payment Leader’s Summit

Mark Beresford (Director, London) and Martin Koderisch (Principal, London) supported the Payment Leader’s Summit (PLS-UK) which was held last month, 11th and 12th October, and hosted at Syon Park in west London. Mark Beresford (Director, London) summarises the event in this post-event article.

by Mark Beresford | Nov 06, 2023

4 mins read

Key take aways from EDC’s participation at B2B payment conference CPI

Gregoire Touissaint (Director Paris) participated in three different panel discussion during the CPI Global Summit held New York City in October. In this article, Gregoire shares the key take-aways learnt during these discussions

by Gregoire Toussaint | Nov 06, 2023

3 mins read

The Growing Influence of BigTech Companies in Payments and Financial Services

Tue To (Manager, San Francisco) dives into the ways in which BigTech giants are reshaping finance, blurring boundaries, and disrupting traditional banking with innovation and embedded financial services.

by Tue To | Oct 03, 2023

5 mins read

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