All Articles Tagged With "e-commerce"

Why are retailers redefining their digital customer journeys?

Shoppers are already interacting digitally and using technology within their retail journeys – hence their shopping behaviour is already omnichannel (or as we like to say at Edgar, Dunn & Company (EDC), they are digitally connected consumers).

by Mark Beresford | May 30, 2022

10 mins read

Removing friction from the customer journey was a significant theme at the Retail Technology Show for 2022

As consumers return to the bricks-and-mortar stores following the pandemic, retailers must place greater emphasis on a customer-centric design and invest in technology to remove friction in the payment checkout process.

by Mark Beresford | Apr 28, 2022

5 mins read

What will the metaverse mean for digital commerce?

What will the metaverse mean for digital commerce?Following the 28 October 2021 announcement by Mark Zuckerberg that Facebook will be renamed ‘Meta’, the term ‘metaverse’ has truly come out from the back room, where the gamer is consumed by games such as Roblox or Fortnite, into everyone’s consciousness.

by Mark Beresford | Feb 01, 2022

12 mins read

Selling Online in Brazil: What Every Cross-border Merchant Should Know

Due to the pandemic, e-commerce has taken centre stage in retail, and more and more merchants are selling online to meet the growing online demand for their products and services.

by Manuel Cigala | Feb 01, 2022

8 mins read

Why Mobile money in Africa is a missed opportunity for Airline operators

In 2019, the Global System Mobile Association (GSMA) had valued the daily volume of mobile transactions in Africa at $1.9 Billion and sized the number of registered mobile money accounts at one billion spread across the continent. In 2020, GSMA also estimated that the total transactional volume has reached $495 Billion.

by Louis Wapler | Nov 30, 2021

7 mins read

The Impact of Confirmation of Payee (CoP) on Consumers and Businesses

Authorised Push Payment (APP) fraud, also known as a bank transfer fraud, is a form of fraud in which victims are manipulated into making payments to fraudsters, typically by social engineering attacks which involve confidence tricks and impersonation.

by EDC Team | Apr 06, 2020

10 mins read

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