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ITB Berlin 2025: Insights and Learnings of the Hotel Payments Landscape

Discover key takeaways from ITB Berlin 2025 on hotel payments, AI-driven guest experiences, staff-less hotels, and payment innovations.

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Travel Series: Enhancing Airlines’ Payment Acceptance Performance

Travel Series: Enhancing Airlines’ Payment Acceptance Performance

Julia Callejo (Senior Consultant, Paris) addresses the issue related to payment acceptance, namely, how to control cost of acceptance while optimising payment coverage. This short article summarises how airlines’ payment policies are evolving over time and which factors define them. It also illustrates common pain points related to costs of payment acceptance, market reach and payment conversion as well as describes potential solutions based on actual case studies.‍

Travel & Transport
Payment Optimisation
by Julia Callejo | Apr 01, 2025
6 min listen
6 min read
airline payments
Alternative Payment Methods
Digital payments
Cinema industry payments: innovations, challenges, and strategies

Cinema industry payments: innovations, challenges, and strategies

As part of its Retail & Hospitality sector, EDC is diving into key hospitality subsectors. In this article, Elisabetta Nadal (Associate Consultant, London) takes a closer look at the cinema industry - an integral part of the venues sector. She examines the strategies cinemas are adopting to stay competitive in an evolving market and highlights the key challenges they face, particularly when it comes to payment solutions.

Retail & Hospitality
Payment Optimisation
by Elisabetta Nadal | Apr 01, 2025
5 min listen
5 min read
Hospitality
Digital payments
ITB Berlin 2025: Insights and Learnings of the Hotel Payments Landscape

ITB Berlin 2025: Insights and Learnings of the Hotel Payments Landscape

ITB Berlin is a pivotal hospitality event that shapes the industry's strategic direction, into 2025 and beyond. Mark Beresford (Director, London) and Rohan Shaju (Associate Consultant, Paris) from Edgar, Dunn & Company attended the event to examine the innovations and trends shaping the industry, and to analyze their implications for payments. This article delves into the key takeaways from ITB Berlin and explores how strategic adoption of payments can ensure hospitality companies remain competitive and future-proofed in this dynamic landscape.

Retail & Hospitality
Strategy Consulting
by EDC Team | Apr 01, 2025
7 min listen
7 min read
Hotel Payments
AI
Embedded Payments
Technology Providers
Payment providers
Meet EDC: Alexander Mueller, Business Analyst at EDC San Francisco

Meet EDC: Alexander Mueller, Business Analyst at EDC San Francisco

Alex Mueller is a Business Analyst based in EDC's San Francisco office. Prior to joining EDC, he spent a year in investment consulting focused on advising institutional clients on private equity fund commitments, and an additional year working in the technology industry at Dolby, where he worked on financial analysis supporting the company's long-term strategic direction. Since joining EDC, he has worked on a variety of projects for merchants, payment service providers, and acquirers, spanning across the North America, APAC, and Europe regions. Alex holds a BSc in Finance and Economics from Santa Clara University, where he graduated with Honors. In his free time, Alex enjoys biking, surfing, and golfing.

Payments
Strategy Consulting
by Alex Mueller | Apr 01, 2025
3 min listen
3 min read
Meet EDC
Conversation with Andrew Hocking, Chief Executive Officer at Tribe Payments

Conversation with Andrew Hocking, Chief Executive Officer at Tribe Payments

Mark Beresford (Director, London) recently spoke with Andrew Hocking, Chief Executive Officer at Tribe Payments. Andrew described how Tribe Payments empowers businesses with a modular, cloud-native platform for seamless payment processing.

Fintech
Partner Selection
by Mark Beresford | Mar 04, 2025
3 min listen
3 min read
Buy Now Pay Later
Digital payments
Travel Series: From plumbing to storefront: how “payments” is changing for airlines

Travel Series: From plumbing to storefront: how “payments” is changing for airlines

Payments represent approximately 2.2% of airlines' revenues—amounting to $22B globally—making it an important cost driver. Through its extensive project work, Edgar, Dunn & Company (EDC) has identified seven payment issues that airlines face. EDC will launch a series of articles to cover each payment issue and share insights on solving them.

Travel & Transport
Strategy Consulting
by EDC Team | Mar 04, 2025
5 min listen
5 min read
airline payments
B2C
B2B Payments
Buy Now Pay Later
Digital payments

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