news & articles

All articles about Retail sector

Artificial Intelligence in the Retail Sector: Inside Four Critical Implementation Areas

Artificial Intelligence in the Retail Sector: Inside Four Critical Implementation Areas

Building on our initial exploration of AI in retail, we are now examining how this technology is actively reshaping core business operations. From enhancing customer experiences to revolutionising inventory management, supply chain logistics, and in-store security, retailers are discovering that AI adoption is not optional – it is imperative for staying competitive in today's market.

by Mark Beresford | Nov 01, 2024
5 mins read
The Marketplace Landscape: an Analysis of Current Trends, Market Insights, and Future Directions

The Marketplace Landscape: an Analysis of Current Trends, Market Insights, and Future Directions

Mark Beresford (London, Director) and Volker Schloenvoigt (London, Director) offer an analysis of current trends, market insights, and future directions within the marketplace landscape. This article looks at the definition of marketplaces, the size of marketplaces, future trends and why embedded payments and embedded finance has such an important role in the growth of marketplaces.

by Mark Beresford | Aug 01, 2024
13 mins read
Artificial Intelligence in the Retail Sector

Artificial Intelligence in the Retail Sector

This infographic unveils the four key areas where AI is poised to disrupt and redefine retail as we know it. Get ready to see more from the Retail Practice over the next few months as we share the names of retailers taking advantage of AI.

by Mark Beresford | Jul 02, 2024
2 mins read
UK and European Authorised Push Payment (APP) fraud remains to be a big issue

UK and European Authorised Push Payment (APP) fraud remains to be a big issue

UK Finance recently reported that Authorised Push Payment (APP) fraud was down in 2023, but it remains a persistent problem at around £460 million. The problem in Europe is even larger. Mark Beresford (Director, London) reviewed the UK Finance report that was published in 2023 and has done the same by comparing the latest report, looking at the tiny improvements and assessing what changes in regulation are likely to happen and the implications for the key stockholders in the UK and Europe.

by Mark Beresford | Jul 01, 2024
10 mins read
Why Tiny Payments Are a Big Deal

Why Tiny Payments Are a Big Deal

The future of paying for what you want and only what you want is where micropayments can be a practical solution. Elisabetta Nadal (Associate Consultant, London) uncovers the history of micropayments, asks how they can serve both businesses and customers and looks beyond in-app purchases to understand what is the future of micropayments.

by Elisabetta Nadal | Jul 01, 2024
6 mins read
BNPL can lead to bad debt and overspending! Time for more regulation and what does this mean for retailers?

BNPL can lead to bad debt and overspending! Time for more regulation and what does this mean for retailers?

In the USA, the Consumer Financial Protection Bureau (CFPB) is responsible for consumer protection in the financial sector. It has recently published a new rule that will have both positive and negative impacts on retailers and Buy Now, Pay Later (BNPL) providers. This new rule will potentially change how disputed purchases are dealt with, the need to offer refunds, and the provision of monthly billing statements. This new “interpretive” rule takes a view of what constitutes a “credit card” by likening the “digital user accounts” that consumers use to access BNPL credit products to traditional credit cards. In this article, Mark Beresford (Head of the Retail Practice, London), looks at how this CFPB ruling on BNPL has the potential implications for North American merchants. It also asks, could the FCA in the UK and the EU regulators look at how the USA is regulating BNPL and learn a lesson or two.

by Mark Beresford | Jun 03, 2024
7 mins read
Back to top