The changing face of the retail bank: How bank branches are specializing to survive and thrive post-Covid
As Mark Twain, the famous American writer, allegedly once said, “the reports of my death have been greatly exaggerated”, so it is for the modern bank branch. Struck down by a Covid pandemic, branch numbers have become greatly reduced in recent months (KPMG says that post-Covid, 25% of branches globally have shut down, and the remaining 75% are operating at reduced hours).
by EDC Team | May 14, 2021