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Maestro of Transactions: How Payment Orchestration Transforms the Merchant Experience

Maestro of Transactions: How Payment Orchestration Transforms the Merchant Experience

The emergence and growing prominence of payment orchestration platforms (POPs), over recent years, has fundamentally changed the way in which merchants handle their payment acceptance. Traditionally, it has been an arduous and time-consuming process, that has made cross-border expansion and scalability, among other things, tough. Nowadays, POPs allow merchants to simplify their payment acceptance through outsourcing much of the process. Tom Robins (Associate Consultant, London) explores the true impact that POPs have had on the merchant experience.

Retail
Payment Optimisation
by EDC Team | May 01, 2024
8 min listen
8 min read
Digital payments
e-commerce
Unified commerce
Payment Orchestration
Fizz or Fixture? Pay-at-Table's Staying Power in the Restaurant Industry

Fizz or Fixture? Pay-at-Table's Staying Power in the Restaurant Industry

Pay-at-table (PAT) technology has taken the restaurant scene by storm, allowing diners to settle their bills directly from their tables. But is this a game-changer that enhances the dining experience, or a fleeting trend born out of the COVID-19 era? In this article, Mark Beresford (Director, London), dives into the various PAT solutions available, explores their impact on both customers and restaurants, and ultimately asks: is PAT here to stay?

Retail
Payment Optimisation
by Mark Beresford | May 01, 2024
12 min listen
12 min read
Digital payments
Fintech
Omnichannel
Unified commerce
Optimizing Payments to achieve Profitability in Food Delivery (part 2 of 2)

Optimizing Payments to achieve Profitability in Food Delivery (part 2 of 2)

Food delivery exploded during the pandemic, but can it finally crack the profitability code? Mark Beresford (Director, London) and Justine Morvan (Business Analyst, London) have collaborated in an investigation into the challenges of the food delivery industry. In this Part 2 of a two-part investigation, the EDC Retail Practice has taken a deeper dive into the payment infrastructures used by food delivery companies and how new payment acceptance and payment optimisation methodologies are contributing to supporting growth and the drive towards profitability. If you missed Part 1 of this two-part investigation then click this link.

Retail
Payment Optimisation
by Mark Beresford | May 01, 2024
11 min listen
11 min read
Digital payments
e-commerce
Fintech
Omnichannel
Unified commerce
How AI is transforming the rewards and incentive industry in the US

How AI is transforming the rewards and incentive industry in the US

Rewards and incentive programs play an important role in driving additional sales for retailers and motivating employees to hit performance targets. The wider availability of artificial intelligence (AI) is transforming how businesses implement rewards and incentive programs. In this article, Davide Villa (Senior Consultant, San Francisco) looks at the benefits and challenges that businesses face in implementing AI within rewards and incentive programs.

Technology Providers
Product Innovation
by Davide Villa | Apr 02, 2024
12 min listen
12 min read
Growth
Retail
Process Automation
Artificial Intelligence and Machine Learning
Conversation with Laurent Blanchard, CEO at Ingenico

Conversation with Laurent Blanchard, CEO at Ingenico

Gregoire Toussaint (Director, Paris) recently spoke with Laurent Blanchard, CEO at Ingenico. During the conversation, Laurent talked about the firm and how it adapts to the changing client needs, as well as his views on the most relevant payment innovations expected in coming years

Technology Providers
Product Innovation
by Gregoire Toussaint | Apr 02, 2024
3 min listen
3 min read
Leadership Interview
Retail
Optimizing Payments to achieve Profitability in Food Delivery (part 1 of 2)

Optimizing Payments to achieve Profitability in Food Delivery (part 1 of 2)

Food delivery flourished during the pandemic, but can it finally crack the profitability code? In this two-part investigation, the EDC Retail Practice dives deep into the challenges and market dynamics holding back the industry, and explores how innovative payment solutions might hold the key to unlocking sustained success. In Part 1 of this two-part article, Mark Beresford (Director, London), head of the EDC Retail Practice, has collaborated with Justine Morvan (Business Analyst, London) to explore some of the challenges and issues in food delivery, the market dynamics, and how profitability remains elusive.

Retail
Payment Optimisation
by Mark Beresford | Apr 02, 2024
11 min listen
11 min read
Digital payments
e-commerce
Fintech
Omnichannel
Unified commerce

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