Western Union’s $500M acquisition of Intermex highlights the strategic value of physical agent networks in remittances.
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Embedded finance is expanding rapidly as fintechs and digital platforms integrate financial services directly into their core products.
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Edgar, Dunn & Company, a strategy consultancy specialised in payments with extensive expertise in travel, conducted qualitative interviews with a wide range of travel intermediaries across Europe with global operations, including OTAs, TMCs, bedbanks, NDC aggregators, and tour operators. Our discussions highlighted a consistent theme: as distribution models evolve, payment complexity is becoming not only an operational issue, but also a structural constraint on growth. In this article, we examine the key payment hurdles faced by these players and the trends reshaping B2B travel payments.
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Sam Crawford (Business Analyst, London) has taken a closer look at stablecoins and their growing role in payments infrastructure, exploring why interest has accelerated beyond crypto circles and into mainstream payment infrastructure
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The customer experience is pivotal in the airline travel industry, and payment is the first touchpoint that triggers it. However, 17% of travellers experience card declines when booking travel online, and 59% of those are likely to abandon their purchase if their preferred payment method is unavailable. In this article, Louis Wapler (Manager, Paris) explores how airlines can treat payment acceptance as a strategic customer experience lever rather than merely a technical checklist
