All Articles Tagged With "Unified commerce"

Optimizing Payments to achieve Profitability in Food Delivery (part 2 of 2)

Food delivery exploded during the pandemic, but can it finally crack the profitability code? Mark Beresford (Director, London) and Justine Morvan (Business Analyst, London) have collaborated in an investigation into the challenges of the food delivery industry. In this Part 2 of a two-part investigation, the EDC Retail Practice has taken a deeper dive into the payment infrastructures used by food delivery companies and how new payment acceptance and payment optimisation methodologies are contributing to supporting growth and the drive towards profitability. If you missed Part 1 of this two-part investigation then click this link.

by Mark Beresford | May 01, 2024

11 mins read

Fizz or Fixture? Pay-at-Table's Staying Power in the Restaurant Industry

Pay-at-table (PAT) technology has taken the restaurant scene by storm, allowing diners to settle their bills directly from their tables. But is this a game-changer that enhances the dining experience, or a fleeting trend born out of the COVID-19 era? In this article, Mark Beresford (Director, London), dives into the various PAT solutions available, explores their impact on both customers and restaurants, and ultimately asks: is PAT here to stay?

by Mark Beresford | May 01, 2024

12 mins read

Maestro of Transactions: How Payment Orchestration Transforms the Merchant Experience

The emergence and growing prominence of payment orchestration platforms (POPs), over recent years, has fundamentally changed the way in which merchants handle their payment acceptance. Traditionally, it has been an arduous and time-consuming process, that has made cross-border expansion and scalability, among other things, tough. Nowadays, POPs allow merchants to simplify their payment acceptance through outsourcing much of the process. Tom Robins (Associate Consultant, London) explores the true impact that POPs have had on the merchant experience.

by Tom Robins | May 01, 2024

8 mins read

Optimizing Payments to achieve Profitability in Food Delivery (part 1 of 2)

Food delivery flourished during the pandemic, but can it finally crack the profitability code? In this two-part investigation, the EDC Retail Practice dives deep into the challenges and market dynamics holding back the industry, and explores how innovative payment solutions might hold the key to unlocking sustained success. In Part 1 of this two-part article, Mark Beresford (Director, London), head of the EDC Retail Practice, has collaborated with Justine Morvan (Business Analyst, London) to explore some of the challenges and issues in food delivery, the market dynamics, and how profitability remains elusive.

by Mark Beresford | Apr 02, 2024

11 mins read

Get Ready, Retailers: The Digital Markets Act Changes Everything - Here's What You Need to Know

Are gatekeepers the new “resistance to access” where online platforms act as powerful intermediaries controlling the entry to a sizable segment of consumers and businesses within the digital market? The term "gatekeeper" can have different meanings depending on the context. In this article, Mark Beresford (Director, London), has looked at the implications of the EU's Digital Markets Act (DMA) for in-store retailer contactless payments as this wide-sweeping legislation comes into force on 6th March 2024.

by Mark Beresford | Mar 01, 2024

7 mins read

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