All Articles Tagged With "Retail"

Conversation with Laurent Blanchard, CEO at Ingenico

Gregoire Toussaint (Director, Paris) recently spoke with Laurent Blanchard, CEO at Ingenico. During the conversation, Laurent talked about the firm and how it adapts to the changing client needs, as well as his views on the most relevant payment innovations expected in coming years

by Gregoire Toussaint | Apr 02, 2024

3 mins read

The Merchant’s Guide to the Payment Acceptance Maze: Avoiding Hidden Fees and Maximizing Profits

Accepting and managing payments has evolved into a complex affair for many retailers across North America, with more payment methods, new customer journeys, blurring of physical and digital sales channels, and increasing fraud. These factors are all contributing to increasing inefficiencies in how retailers accept and manage payments, with the Cost of Payment Acceptance (CoPA) slowly rising. In this article, Mark Beresford (Head of the Retail Practice, London) and Davide Villa (Senior Consultant, San Francisco) jointly looked at some of these factors, and how EDC’s proprietary 360° Payment Diagnostic Methodology can support retailers in reducing and future-proofing the cost of accepting payments.

by Mark Beresford | Mar 01, 2024

11 mins read

How AI is transforming the rewards and incentive industry in the US

Rewards and incentive programs play an important role in driving additional sales for retailers and motivating employees to hit performance targets. The wider availability of artificial intelligence (AI) is transforming how businesses implement rewards and incentive programs. In this article, Davide Villa (Senior Consultant, San Francisco) looks at the benefits and challenges that businesses face in implementing AI within rewards and incentive programs.

by Davide Villa | Apr 02, 2024

12 mins read

Clarion Events pulled it off again - The Payment Leader’s Summit

Mark Beresford (Director, London) and Martin Koderisch (Principal, London) supported the Payment Leader’s Summit (PLS-UK) which was held last month, 11th and 12th October, and hosted at Syon Park in west London. Mark Beresford (Director, London) summarises the event in this post-event article.

by Mark Beresford | Nov 06, 2023

4 mins read

It is time to re-look at SoftPOS to overcome traditional POS pain points

A long-awaited innovation in SoftPOS is expected to be launched in 2023. The retail and hospitality industries can finally let go from the constraints of traditional POS devices and make a massive leap forward into the 21st century. There has been the advancement of software-based POS security, namely, the Mobile Payments on Commercial off-the-shelf (MPoC) standard, which builds upon and learns from the Software-Based PIN on COTS (SPoC) and the Contactless Payments on COTS (CPoC) standards. MPoC enables contactless payment (NFC) acceptance and PIN cardholder verification methods to support further development of mobile payments infrastructure. The first MPoC certified solutions are expected to be seen on the market in Q2 2023. Expectations are high, and Mark Beresford (Director, London) has looked at how SoftPOS can help solve the six main pain points that many retailers experience with traditional POS.

by Mark Beresford | Mar 01, 2023

10 mins read

The Future of B2C Ecommerce

Edgar, Dunn & Company (EDC) was asked by the Paypers to size and forecast the growth of B2C ecommerce in the next few years and examine what will be the key factors that are expected to secure the future success of B2C ecommerce. Mark Beresford (Director, London) prepared this article which was first published by the Paypers in its Cross-Border Payments and Ecommerce Report 2022–2023.

by Mark Beresford | Mar 01, 2023

6 mins read

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