Justine Morvan, Business Analyst at Edgar, Dunn and Company

Justine is a Business Analyst in EDC’s London Office. Justine has worked on projects for payment processors, schemes and hardware providers in Europe, and MEA region. Justine has delivered projects on market sizing, competitive landscaping, market research and comparative analysis for a range of clients. Justine holds an MSc Management from Imperial College Business School and a Licence (BSc) in Law, Economics and Social Sciences from Université Panthéon Sorbonne. In her free time, Justine does yoga and enjoys all sorts of arts & crafts.

Resources

All articles written by Justine Morvan

Returns: How optimising the customer checkout journey can turn a financial void into a cash cow

Returns: How optimising the customer checkout journey can turn a financial void into a cash cow

In 2022 the EDC retail payments practice asked the question “Can retailers ban a customer who returns too much?” and in another article described the “5 best practices to improve the returns process that will increase sales”. Justine Morvan (Business Analyst, London) has returned (no pun intended) to the persistent challenge of merchant returns to see how optimising the customer checkout journey can help.

by Justine Morvan | Mar 01, 2024
13 mins read
How to mitigate the environmental cost of payment cards?

How to mitigate the environmental cost of payment cards?

In 2022, 26 billion plastic cards were in circulation, totalling 130,000 tons of plastic, 10 times the weight of the Eiffel Tower. In addition to PVC, payment cards are made of toxic materials that are hard to recycle and harmful when incinerated or left to decompose in landfills. The environmental impact of this continuous production of ephemeral items is substantial. Justine Morvan (Business Analyst, London) has looked at the various initiatives the payments industry can take to reduce the environmental impact. This article also describes the EDC Environmental Card Framework, a set of guidelines designed to limit the environmental impact of payment cards.

by Justine Morvan | Feb 01, 2024
7 mins read

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