Moneycorp has been around for some time, how does it differentiate itself from other players in the market?

We started in 1979 as a single foreign exchange office in London, and today, we are a world-leading cross-border payments business with operations across the entire value chain of international payments and foreign exchange. That’s quite a journey! There are several strengths that I think really set us apart from the competition. The first is our network and relationships. We have spent decades building connections and relationships with regulators, liquidity providers and payment rail banking partners to reduce complexity for our clients who can now send payments to 190 countries in over 120 currencies. Second is the investment we have put into our purpose-built, scalable and agile technology that means that we are able to combine best-in-class technology with a personalised and high-touch client service. And third is the bank-standard risk and compliance culture that is at the very core of our business which ensures the safety and security of client funds. When you put those three things together, you have a very compelling and distinct proposition. Of course all of these attributes can only work if you have a committed and talented organisation and I think, Moneycorp has been fortunate to have amazing people who are fully committed to the journey.

What do you see as the major opportunities for providing financial services, including FX and cross-border payments to small to medium size enterprises in the UK, Europe and elsewhere?

The world of cross-border payments is complex, especially in times of global uncertainty. SMEs need to have confidence that their payments partner understands their business priorities and can work with them to mitigate volatility and uncertainty. Increasingly, they want all-in-one solutions that span the whole payments journey – from front end software, through risk management, and cross-currency clearing and settlement. The opportunity lies in providing safe, secure and consistent client service, API connectivity and integrated accounting software that eases complexity and seamlessly manages global payments and foreign exchange from end-to-end.

What book are you currently reading?

The book I am reading at the moment is The Power of Now by Eckhart Tolle (it is probably one of my top 5). It is the kind of book that you can read over and over and still find new insights. Every time I open it, I discover new and relevant approaches to dealing with the pressures of work and everyday life. In such a busy world with so many competing demands, it is sometimes hard to live in the present, but this book reminds me of the importance of focusing on the here and now. 

How do you spend your spare time?

Being CEO of Moneycorp doesn’t leave a whole lot of room for hobbies or much spare time, but what I have is spent with my family, taking long walks with our dog. I also enjoy music and am learning to play the electric guitar. I have great intentions of travelling, but in reality, my travels these days are to our Moneycorp offices around the world!

‍The content of this article does not reflect the official opinion of Edgar, Dunn & Company. The information and views expressed in this publication belong solely to the author(s).