Travel & Transit

Strategy advice on payment optimisation tailored to the travel and transit sector

Edgar, Dunn & Company has long been a trusted advisor to the travel sector globally.

Travel encompasses a wide variety of players including large merchants such as as airlines, rail operators, hotels, travel agents, car rental companies – all with significant and often complicated payment infrastructures – as well as the payment providers serving these merchants, including specialised payment network, issuers and acquirers. EDC is also a regular speaker at events such as ACTE, Airline Business / UATP conference, Airline Payments Summit, ARC and IATA fraud conferences, Business Travel Show, CASMA, NBTA, Visa Global Airline Forum, etc. EDC is also a member of the Merchant Risk Council that involves major travel players.

Edgar, Dunn & Company has considerable experience and expertise in payments-related consulting projects for large travel merchants and for travel-focused payment providers.

We have been conducting multiple projects for companies in the travel industry – for both leisure and business purposes – since 2002. Our Travel Practice team focuses on advising clients in this sector on payments-related cost reduction and revenue opportunities. On the revenue side: optimising payments can have a significant impact on core sales (e.g., increasing conversion rates of online direct sales) and on ancillary revenue (e.g., increasing revenue from co-brand credit cards). For instance, some large airlines generate hundreds of millions of dollars in ancillary revenue from their co-brand card programs.

Edgar, Dunn & Company continues to deliver strategic advice and support implementation plans in the travel space.

A sample of our experience includes:

  • Advised large travel supplier to assess and prioritize payment methods across five key markets.
  • Assisted online travel player to identify, review and rank key improvement initiatives across their payment acceptance activities including accepted payment methods and surcharging policy, risk management tools and processes and contractual arrangements with payment providers identify

Please contact us to discuss how our team can help you achieve your business goals

Sign up to our email newsletter to stay current on our latest insights and activities

Explore our resources section

Related Resources