Edgar, Dunn & Company (EDC), Hotel Electronic Distribution Network Association (HEDNA) and Onyx will host a series of three webinars to discuss HEDNA’s recently published whitepaper on Payments Trends and Future Best Practices in the Hotel Sector. We will review key findings from the whitepaper including the current situation about payments in the hospitality sector, available solutions that would address the critical pain points and potential future best practices for three important areas: Guest-centric payments, B2B payments and Commissions.
- EDC hosted the first webinar: Guest Centric Payments on September 19, 2017. This webinar focused on how hotel guests pay for their services and the major hurdles that hotels face in optimizing their payment solutions including payment acceptance, handling prices in different currencies, operational inefficiency as well as PCI compliance and security. The deck from the webinar is available to download here.
- Onyx hosted the second webinar: B2B payments on October 17, 2017. This webinar focused on how hotels receive payments from their trading partners (e.g. travel agencies) and address existing major main points related to money transfer and credit cards.
- HEDNA will host the third webinar: 3rd Party Commissions on December 4, 2017. This webinar will focus on the commission model. Priority has been given to smoothing the commission process for business travel bookings made through the Global Distribution System (GDS). [Click to register for the event]
All three webinars will be held at 11am US ET/5pm CET. Anyone in (or interested in learning more about) the hospitality, technology or payments industries are welcome to attend. Please join us to discuss and learn how you can impact the future of payments at your organization.