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Navigating payment infrastructure complexity: from silos to orchestration

Explore how airlines are modernising complex payment systems through orchestration, improving efficiency, agility, and customer experience

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Navigating payment infrastructure complexity: from silos to orchestration

Navigating payment infrastructure complexity: from silos to orchestration

Rohan Shaju (Consultant, Paris) and Louis Wapler (Manager, Paris) explore the growing complexity of airline payment infrastructure and the limitations of legacy systems built in silos. It highlights payment orchestration as a strategic solution to streamline integrations, improve agility, and unlock commercial insights.

Travel & Transport
Payment Optimisation
by Rohan Shaju | Aug 03, 2025
10 min listen
10 min read
Travel
airline payments
Payment Orchestration
Smart Routing
Conversation with Louis Carbonnier, Co-founder of Hokodo

Conversation with Louis Carbonnier, Co-founder of Hokodo

Louis Carbonnier (Co-CEO and Commercial Director, Hokodo) recently spoke with Louis Wapler (Manager, Paris). During their conversation, Louis described how B2B BNPL helps foster trade credit among businesses and shared his views on how it also disrupts the credit lending market.

Fintech
Payment Optimisation
by Louis Wapler | Aug 03, 2025
6 min listen
6 min read
Buy Now Pay Later
B2B Payments
The contactless revolution: transformation of payments and the food & beverage hospitality industry

The contactless revolution: transformation of payments and the food & beverage hospitality industry

Justine Morvan (Associate Consultant, Paris) has taken a closer look at the role of contactless payments in the Food & Beverage Hospitality sector. With high adoption rates and high customer expectations, contactless payments help address some key challenges in the hospitality industry, and represent a meaningful shift that is reshaping the sector. As a now-essential payment method, contactless payments are a way to complete transactions without physically swiping, inserting, or handing over your card or device.

Retail & Hospitality
Payment Optimisation
by Justine Morvan | Aug 03, 2025
6 min listen
6 min read
B2C
Digital payments
Hospitality
Mobile Payments
Mobile Wallets
The rise of cryptocurrency in global ecommerce

The rise of cryptocurrency in global ecommerce

As global ecommerce heads toward a projected USD 12 trillion in transaction volume by 2030, more merchants are considering cryptocurrency as a strategic payment option. Tue To (Head of Fintech, San Francisco) explores how crypto is evolving from experimental to essential—highlighting four adoption pathways, key regional dynamics, and the growing role of stablecoins in enabling cross-border efficiency and agentic payments.

Fintech
Product Innovation
by Tue To | Jul 01, 2025
11 min listen
11 min read
Cryptocurrencies
Governance matters: structuring payment ownership inside airlines

Governance matters: structuring payment ownership inside airlines

Throughout 2025, Edgar, Dunn & Company’s (EDC) Travel Payments practice will be publishing seven articles as part of the series “From Plumbing To Shopfront: How ‘Payments” is Changing for Airlines” to cover seven identified payment-related issues across four themes: payment acceptance, payment issuing, internal organisation, and technology & processes. In this fourth article, Charlotte Piron-Seth (Senior Consultant, Paris) explores a critical yet often overlooked enabler of payment performance: internal governance. While many airlines invest in payment innovation, few treat payments as a strategic function. Based on project experience, the article shows how fragmented ownership delays progress and misaligns priorities. It outlines four practical steps to strengthen governance - essential for moving from reactive execution to long-term success

Travel & Transport
Payment Optimisation
by Charlotte Piron-Seth | Jul 01, 2025
8 min listen
8 min read
airline payments
Growth
Conversation with Jacques-Olivier, CEO of Xpollens

Conversation with Jacques-Olivier, CEO of Xpollens

Gregoire Toussaint had a conversation with Jacques-Olivier, CEO of Xpollens. With a solid background in fintech and insurtech, Jacques-Olivier has successfully led high-growth companies such as Nickel, Wakam, and Pledg. His career spans finance, business development, and executive management, giving him a sharp command of both operational structuring and strategic acceleration. Today, he’s putting that expertise to work with a clear goal: establishing Xpollens as a leading force in payments across Europe.

Fintech
Payment Optimisation
by Gregoire Toussaint | Jul 01, 2025
5 min listen
5 min read
Fintech
Insurtech
Leadership Interview
B2B Payments

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