Replay of EDC’s ‘Payment Trends in European Retail’ webinar. The webinar explores the evolving omnichannel landscape, the role of payments and the evolution of customer experience in the retail industry. Presented by Mark Beresford from EDC with Andrew Quartermaine from ACI Worldwide – sponsor of the accompanying report.
Payment Trends in European Retail Webinar
About the Author: Mark Beresford
Mark Beresford is a Director in the London office and heads up the Retailer Payments Practice for Edgar, Dunn & Company. He has over 20 years of experience of consulting strategy, developing and managing financial services businesses. In the Retailer Payments Practice Mark works with a number of global merchants to develop omnichannel payment acceptance strategies. He uses the 360° Payment Diagnostic methodology developed by Edgar, Dunn & Company to identify cost efficiencies for retailers by defining an appropriate mix of payment methods, acceptance channels, alternative forms of payments, and optimizing Payment Service Provider and acquiring relationships.