8th Feb '17

Should Merchants Embrace Instant Payments?

By | February 8th, 2017|Categories: Merchants & Retailers, News & Articles|Tags: , , , |

The European Central Bank (ECB) published an important vision document in 2014.  This vision invited the supply side of the [...]

17th Jan '17

A Vital Starting Point In Customer Experience Design Is The Point of Sale

By | January 17th, 2017|Categories: Merchants & Retailers, News & Articles|Tags: , , , , |

As retailers aim to improve the customer experience the Point of Sale (PoS) continues to be a vital component in [...]

19th Dec '16

The Economics Of Christmas Shopping, Customer Experience Design And The Future Of Retailing

By | December 19th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , |

Christmas is super important for retailers. The economics of the Christmas season are well documented as the peak selling period [...]

28th Nov '16

How Should Retailers Plan To Accept Payments Post BREXIT

By | November 28th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , , , |

Payment acceptance for retailers in a post-Brexit Europe A very important piece of any omnichannel retailing strategy is the acceptance [...]

4th Nov '16

Payment Roadmap For Merchants

By | November 4th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

In today’s digital world where everything happens in an instant, convenience is no longer a luxury but the expectation. Every [...]

21st Oct '16

The Oscars Of Payments – The Payments Awards 2016

By | October 21st, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , , |

Last night, Thursday 20th October 2016, I represented Edgar, Dunn & Company (EDC) at the 4th Annual Payments Awards.  The [...]

9th Sep '16

Can You Digitalise A Pizza?

By | September 9th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

Food delivery services are going through an extraordinary change. Domino’s Pizza started in the 1960s with three small shops in [...]

15th Jul '16

13th July 2016 – Does This Date Mark A Fresh Start For The UK?

By | July 15th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

Many of us will remember Wednesday 13th July 2016 as a date the UK got a new prime minister, Theresa [...]

10th Jul '16

UKGCVA – Developments In Omnichannel Retailing

By | July 10th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

The UKGCVA is the association of retailers and providers of gift vouchers, gift cards and stored value solutions in the [...]

19th Jun '16

From IoT and Connected Objects to Connected Commerce

By | June 19th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , , |

“With a trillion sensors embedded in the environment, it will be possible to hear the heartbeat of the Earth, impacting [...]

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