About Mark Beresford

Mark Beresford is a Director in the London office and heads up the Retailer Payments Practice for Edgar, Dunn & Company. He has over 20 years of experience of consulting strategy, developing and managing financial services businesses. In the Retailer Payments Practice Mark works with a number of global merchants to develop omnichannel payment acceptance strategies. He uses the 360° Payment Diagnostic methodology developed by Edgar, Dunn & Company to identify cost efficiencies for retailers by defining an appropriate mix of payment methods, acceptance channels, alternative forms of payments, and optimizing Payment Service Provider and acquiring relationships.
8th Feb '17

Should Merchants Embrace Instant Payments?

By | February 8th, 2017|Categories: Merchants & Retailers, News & Articles|Tags: , , , |

The European Central Bank (ECB) published an important vision document in 2014.  This vision invited the supply side of the [...]

17th Jan '17

A Vital Starting Point In Customer Experience Design Is The Point of Sale

By | January 17th, 2017|Categories: Merchants & Retailers, News & Articles|Tags: , , , , |

As retailers aim to improve the customer experience the Point of Sale (PoS) continues to be a vital component in [...]

19th Dec '16

The Economics Of Christmas Shopping, Customer Experience Design And The Future Of Retailing

By | December 19th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , |

Christmas is super important for retailers. The economics of the Christmas season are well documented as the peak selling period [...]

2nd Dec '16

A Payments Strategy For The 21st Century

By | December 2nd, 2016|Categories: Digital Banking, News & Articles|Tags: |

Following almost 12 months of work, the UK’s payments industry, made up of hundreds individuals from over 200 organisations, representing [...]

28th Nov '16

How Should Retailers Plan To Accept Payments Post BREXIT

By | November 28th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , , , |

Payment acceptance for retailers in a post-Brexit Europe A very important piece of any omnichannel retailing strategy is the acceptance [...]

21st Oct '16

The Oscars Of Payments – The Payments Awards 2016

By | October 21st, 2016|Categories: Merchants & Retailers, News & Articles|Tags: , , |

Last night, Thursday 20th October 2016, I represented Edgar, Dunn & Company (EDC) at the 4th Annual Payments Awards.  The [...]

9th Sep '16

Can You Digitalise A Pizza?

By | September 9th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

Food delivery services are going through an extraordinary change. Domino’s Pizza started in the 1960s with three small shops in [...]

15th Jul '16

13th July 2016 – Does This Date Mark A Fresh Start For The UK?

By | July 15th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

Many of us will remember Wednesday 13th July 2016 as a date the UK got a new prime minister, Theresa [...]

10th Jul '16

UKGCVA – Developments In Omnichannel Retailing

By | July 10th, 2016|Categories: Merchants & Retailers, News & Articles|Tags: |

The UKGCVA is the association of retailers and providers of gift vouchers, gift cards and stored value solutions in the [...]

5th Jun '16

Event: PayExpo Europe 2016 at London ExCel

By | June 5th, 2016|Categories: News & Articles|

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy [...]

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